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Customer Service
ClubWPT is committed to providing excellent customer service and support. For frequently asked questions such as cancellation, please see our FAQ. If you can't find what you're looking for, e-mail us using the information below. We're happy to help you!
If you're having trouble signing up, logging in, or have any other questions in general regarding your account, e-mail us at [email protected]
Be sure to provide us with the following:
If you would like to reach us by phone, please contact us at
Login problems could be due to one of a number of reasons. Please click on the text below that best reflects the error message being received:
Either the username or the password being used is incorrect.
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For instructions on how to receive a reminder of your username or to change/reset your password, please click here.
You are already connected to our server. This can occur if the software was previously exited incorrectly, i.e. your computer shuts down whilst logged into 888casino. For assistance, please call our Member Support Department directly - click here for contact details.
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Alternatively, contact our Member Support Department via the 'Contact us' form.
'Due to recent version updates we kindly ask our Play Money players to re-register'
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'Our services may no longer be offered to your country of residence'
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If you still cannot log into your account, please call our Member Support Team directly; click here for a list of support numbers.
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